AX Pro
AI × Avatar × Agent The Next-Generation Chatbot Platform for Enterprise
Intro
In a world where AI chatbots are becoming core to customer and employee engagement, TecAce AX Pro redefines chatbot management with a platform that is adaptive, intelligent, and human-centered. Built on TecAce’s proprietary AI Supervision and RAG technologies, AX Pro allows enterprises to monitor, train, and continuously improve their chatbots — all from one powerful control hub.
Performance Evaluation & Monitoring
Gain real-time insight into chatbot accuracy, latency, and overall “health” through integrated AI Supervision dashboards and radar charts.Automatically track enterprise-grade metrics and receive alerts when performance drops or anomalies occur.
Agent-Powered Test Automation
Easily register, edit, or retire knowledge entries without developer support.Built on RAG-based semantic retrieval, ensuring the chatbot always delivers responses from the latest verified information.
Feedback-Driven Learning
Refine chatbot tone, accuracy, and content using natural language feedback — simply type suggestions like “make it more polite.”AX Pro interprets and applies feedback automatically, reinforcing learning with continuous improvement loops.
Synthetic Test Case Generation
Manage everything from a unified dashboard — monitor performance, update knowledge, and oversee feedback.Supports multi-channel deployment (Web, Teams, Kiosk, Mobile) and role-based access for secure, scalable operations.
Proven Results
01
5× faster chatbot optimization cycles
02
70–80% reduction in manual content maintenance
03
30–40% decrease in chatbot response errors
04
35% higher customer or employee satisfaction
Why It Matters
As chatbots become central to enterprise workflows, maintaining consistency, reliability, and brand tone is critical. AX Pro helps organizations supervise, adapt, and evolve their AI agents continuously — reducing operational overhead while improving trust and engagement.
“AX Pro is where AI meets human supervision — a living chatbot platform that improves every day, with every conversation.”