TecAce Registers as Official Anthropic Partner… "AI Should Be Put to Practical Use by Small Business Owners Too"
- TecAce Software
- Aug 6
- 2 min read
TecAce, a Korean American IT company headquartered in Bellevue, Washington, has drawn attention from the local Korean community after joining Anthropic's official partner network. The company recently co-hosted a hands-on AI seminar for Korean American business owners in Washington state with the Korean American Association of Seattle, drawing an enthusiastic response.
Director Lee shared this news during an appearance on Radio Korea's "Northwest Issues in Focus" on the 5th, introducing the company's background and its know-how in applying AI. Founded in 2000, TecAce has spent 26 years providing software development and implementation services to about 90 global clients, including Samsung Electronics, Amazon, Microsoft, and Nike.
Director Lee described the Anthropic partnership as "like a plumber connecting businesses so they can safely put the resource of artificial intelligence to real use." He added that partner tier is determined less by registration itself than by the number of certified engineers and actual implementation track record.
Last month's AI seminar drew about 60 attendees, far exceeding the expected 30. Director Lee emphasized using AI "not like a magic wand, but like a washing paddle" — rather than expecting one vague question to yield a perfect answer, it's more effective to feed AI your own data, such as sales records, menus, or customer reviews, and ask repeated, specific questions to draw out useful answers. He noted that entering just a Google Maps address lets AI analyze a business's info, menu, and reviews to help with competitor comparisons or drafting replies.
Director Lee distinguished chatbots from AI agents: a chatbot is like a "secretary" that answers questions, while an agent is closer to an "employee" that plans, uses tools, and completes tasks on its own. He said the related market is growing more than 40% a year, and predicted the human role will increasingly focus on judgment — verifying results and making good choices.
As a principle for safe AI adoption, he advised separating error-tolerant tasks, like promotional copy, from accuracy-critical ones such as contracts, tax filings, or medical matters, and setting AI's scope of use accordingly. He also suggested habitually asking AI to explain the source and reliability of its own answers as a self-check to reduce errors.
Comparing AI adoption speed between the US and Korea, he said Korea lagged 2-3 years ago but has rapidly caught up in the past year in terms of technology adoption and application. He ranked the US first in AI technology, China second, with Korea competing for third alongside the UK, France, and Canada.
TecAce said it is preparing services with real community benefit, such as an AI voice assistant solution (automated phone response) for small business owners, and that it continues investing in R&D to improve AI accuracy and security.
For young people and parents considering careers in IT or AI, he advised, "Global AI usage is still only around 10%, so it's not too late to start now," adding that curiosity — trying many different ways to question AI — is the most important skill.
Please see the link below to listen to the replay.
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