In the previous article we explained what an FDE (Forward Deployed Engineer) is and how one works in the field.This article is a record of applying that approach inside a development and operations organization. In work that repeats every day — the deployment pipeline, incident response — it covers which segments AI should go into and which should be left to people. AT A GLANCE DETAILS Who this is for Leaders of development and operations organizations facing a growing deployment cadence and...

In our previous article we explained what an FDE (Forward Deployed Engineer) is. This article introduces what an FDE actually does in the field. Across multiple AX projects we conducted a large number of interviews, and in the course of those diagnostics we identified many pain points. We explain the common root causes behind those pain points, and what TecAce solved with AI and how it was solved. In this article, AX refers to AI Transformation — applying AI to work in order to change the way...

Samsung AI Forum 2026, held 30 September at Samsung Electronics' Seocho office. Under the theme 'The Agentic Shift: From Intelligence to Impact', twelve sessions from OpenAI, AWS, Anthropic, Dell and Samsung Research - condensed into one read.